Start with the commercial reason
Clarify whether the refurbishment is intended to improve guest ratings, increase average daily rate, reposition the property, reduce maintenance, compete with new stock, or extend the useful life of rooms.
Map guest impact
Every stage should consider noise, lift use, contractor access, housekeeping movement, room availability, signage and guest communication.
Mock-up before rollout
A mock-up room helps test lighting, cleaning, durability, furniture scale, power locations, curtains, bathroom details and staff feedback before bulk procurement.
Procurement risks
| Risk | Mitigation |
|---|---|
| Long-lead furniture | Approve early and hold alternatives. |
| Fabric performance | Request samples, ratings and cleaning guidance. |
| On-site storage | Plan deliveries by stage rather than all at once. |
| Guest disruption | Work in stacks, floors or wings where possible. |
For broader industry context, see the Australian Trade and Investment Commission and tourism data from Tourism Research Australia.